SPECIFICATIONS

Brand Name: NoEnName_Null

Model Number: 10311

Material: Plastic

Is Electric: No battery

Plastic Type: ABS

Origin: Mainland China

Recommend Age: 18+

Recommend Age: 14+y

Gender: Unisex

Choice: yes

semi_Choice: yes

[cost]

Buyers may be required to pay VAT/customs fees or other additional charges, which are collected by local customs.

1. Australia and the United States: Usually no customs duties are required.

2. EU countries: usually 19% 25% of the prescribed amount. For items below 150 EUR: charged by AliExpress. For shipments over EUR 150: customs charges may apply.

[customs]

We will do our best: provide invoices, transaction screenshots, etc.

However, if anyone needs your help (such as providing clearance information to Customs), please contact us and be sure to assist Customs. We always provide comfort if you need it :)

We will not be responsible for any damages caused by unauthorized buyers and we will not issue refunds.

* After bookmarking the store, fans in the store will get more discounts!

* We provide fast shipping service, every package can be tracked and delivered quickly

*The package will be strictly inspected before it is sent out, please rest assured to order

* If any part of your toy is missing, we provide free parts replacement service

*Electroplating mold parts are replaced with ordinary parts

*Assembly instructions may be paper instructions, or pdf format, if you only receive building block packs, you can practice our customer service through the buyer session to ask for instructions, you can also leave your email, we will deliver the goods Send you a PDF file at the same time, if there is a QR code on the package, you can scan the QR code to get the PDF manual

to pay

【About spare parts】

Some printed parts will be replaced by other parts. Some printed parts have been replaced by non-printed parts. There may be color difference between some parts and the instruction manual. They are usually internal and do not affect the appearance.












About shippment

1.Worldwide Shipping
2.Orders processed timely after the payment verification.
3.We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

BUYERS WILL BE RESPONSIBLE FOR SHIPPING PROBLEMS CAUSED BY ERRORS IN ZIP CODE, ADDRESS, ETC.

4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5.If you have not received your shipment within 60 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!


Delivery Time
Returen and refund

1.You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.

2.All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.


3.We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.

4.We will bear all the shipping cost if the product(s) is (are) not as advertised.


About Feedback

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them!

THE SHIPPING COST DOES NOT INCLUDE ANY IMPORT TAXES,AND BUYER ARE RESPONSIBLE FOR CUSTOMS DUTIES.


Defective product must tell us within 3 days attached with the picture of defective part. Please return it with your own cost within 1 weeks from the time the merchandise is received. We will arrange to exchange a new one for you at once. (you should include all original items undamaged in resaleable condition,thanks)


IF YOU NEED REFUND, ONLY ITEM'S LISTING PRICE IS REFUNDABLE. BUYER IS RESPONSIBLE FOR SHIPPING COST INCURRED SHIPPING PRODUCTS BACK.


Please do contact us before leaving a Neutral or Negative feedback. As a serious and responsible seller, we will try our best to solve your problem. Your comment is very important in our business success. If you are satisfied with your purchase and our service,please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5,
Thank you! Note:Rating below 5 may lead us a bad standing situation.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.